Site map

About the PIO
The PIO's jurisdiction
How a complaint will be considered

Making a postal complaint—information for consumers
Complaints about Australia Post
Complaints about private postal operators

Joining the PIO scheme—information for Postal Operators
Who can join the PIO scheme?
General information about membership
Why become a member?
How does a postal operator register for the scheme?
Definition of postal or similar service
Fees for investigations
Recovery of fees
What the PIO expects of a member

Members' register

Registration Form

Contact Us