Contact us

Phone: 1300 362 072 (local call charge — calls from mobile phones will attract mobile phone rates)
Enquiries: 9 am–5 pm Monday to Friday
Postal: GPO Box 442, Canberra ACT 2601
Fax: 02 6249 7829
Email: pio@ombudsman.gov.au
SMS: 0413 COM OMB (0413 266 662) (standard carrier rates apply)

See Commonwealth Ombudsman website for street addresses for the Ombudsman's offices in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney and Perth.

Complaints about Australia Post can be made using the Commonwealth Ombudsman's online complaint form.